Thermal Expansion Information

ATTENTION: Agate Water customers who have a Backflow Prevention Assembly (BPA) on the water service line to your home or place of business.

All customers who have a BPA on the water service line to your home or place of business need to be aware of thermal expansion.

Water heaters are installed with a temperature and pressure valve (T&P) which is designed to relieve excessive water temperature or pressure. Also aiding in the control of excessive heat & pressure is a condition known as thermal expansion which allows extremely hot water to backflow through the water meter into the water main line, mixing with the cold water and dissipating the heat.

However, when a BPA is installed on a water service line the water cannot go back out into the water system. This leaves the T&P valve as the only release route for t he overheated water. If the water heater thermostat becomes defective allowing the water temperature to increase to more than 212 degrees and the T&P valve fails, the water can become “superheated”. Superheated water can cause water heaters to explode or can allow scalding steam to be released from the faucets upon personal use.

This condition is rare, because the water heater thermostat and the T&P valve must both malfunction simultaneously. However, with the BPA in place, the potential hazard exists.

Agate Water Company recommends that the T&P valve be inspected periodically. A licensed plumber can inspect, repair or replace the T &P valve and assist you with other methods of protection such as installing a thermal expansion tank for added protection.

References: http://public.health.oregon.gov/HealthyEnvironments/DrinkingWater/Rules/Documents/61-0070.pdf

OAR CHAPTER 333
Division 061
Effective 2-1-06
333-061-0070 Cross Connection Control Requirements

(8) Premise isolation requirements: (A) The water supplier shall (iii) Notify the premise owner and water user, in writing, of thermal expansion concerns.

BOIL ALERT FOR CHEYENNE ROAD AND SURROUNDING SIDE STREETS HAS BEEN LIFTED. 
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Agate Water's online bill pay system is currently undergoing some very exciting changes. During this time customers currently enrolled in autopay will not be able to make changes to their card information and customers wanting to enroll in autopay will not be able sign up at this time due to upgrading the system. Customers can still manually make a payment online or call the office to make a payment. 
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